1. Company Information

VelvetCourt Casino Hotel is a registered hospitality and gaming establishment in the Netherlands. Our official details are as follows:

  • Company name: VelvetCourt Casino Hotel B.V.
  • Registered office: High Tech Campus 60, 5656 AG Eindhoven, Netherlands
  • Chamber of Commerce registration number: 98472051
  • VAT identification number: NL 00387426 B79

2. Gambling License

Our casino operates under a gaming license granted by the Dutch Gaming Authority (Kansspelautoriteit). The license number is 208-312. All gaming activities are conducted in full compliance with the Betting and Gaming Act of the Netherlands.

3. Responsible Gaming

We are committed to promoting responsible gambling. We provide several tools and policies to help guests stay in control:

  • Self-exclusion program with a minimum duration of 6 months.
  • Daily, weekly, and monthly deposit limits.
  • Reality checks and time alarms on gaming machines.
  • Information on support organisations, including the Dutch national help line (0900-GOKKERS).
  • Staff trained to identify and assist problem gamblers.

If you or someone you know has a gambling problem, we encourage you to seek help immediately.

4. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our compliance with GDPR. You can contact our DPO at legal@velvetcourtcasino.com.

5. Compliance and Contacts

For any legal or compliance-related inquiries, please use the following channels:

  • Email: legal@velvetcourtcasino.com
  • Phone: +31 6 5921 8746
  • Post: Legal Department, High Tech Campus 60, 5656 AG Eindhoven, Netherlands

We are committed to transparent and lawful operations, and we welcome any questions regarding our legal and regulatory framework.